PENJAMINAN MUTU PENDIDIKAN DI MADRASAH DENGAN METODE QUALITY FUNCTION DEPLOYMENT
AbstractAbstract: This mini research describes the concept of education quality assurance in madrasa and Quality Function Deployment method in viewing assessment, needs, and expectation of students in MAN Yogyakarta 1 referring to eight National Education Standards. Research method uses quantitative approach, that is by calculating data assessment, needs, and expectation of students based on House of Quality matrix and calculating results of students’ statistical appraisal toward eight education standards by using software application SPSS version 22 in discerning students’ satisfaction toward education process are being run in madrasa. The results show that assessment aspects, needs, and expectation of students based on calculation of House of Quality matrix are the desire to obtain the worship stuff facility in the form of mukena and its place in the mosque, the availability of fan or air conditioner in each class, refinement and addition of sports field, equipments in the laboratory in the form of a computer. Whereas for education standards of content and process in madrasa, majority of students expect learning methods can be further developed with more interesting methods that are not boring for students. In addition, the calculation results through SPSS show the total number of students who become respondents as many as 57 students. Of the total, 39 students gave good or high appraisal toward education process with the percentage of 68,4%, and the rest 18 students gave less good or low rating with the percentage of 31,6%. Based on class, class XII grade with the number of 33 respondents, 23 of them gave good appraisal of 69,7% and the remaining 10 students gave poor appraisal of 30,3%. While class XI grade with the number of 24 respondents, 16 of them gave good appraisal of 66,7%, and the remaining 8 students gave less good or low appraisal of 33,3%. Keywords: Penjaminan Mutu Pendidikan, Metode Quality Function Deployment.
Kriyantono, Rahmat., Public Relations, Issue & Crisis Management: Pendekatan Critical Public Relations, Etnografi Kritis & Kualitatif, Jakarta: Kencana, 2015.
Mulyasana, Dedi., Pendidikan Bermutu dan Berdaya Saing, cet. Ke-2, Bandung: PT Remaja Rosdakarya, 2012.
Munawir, Hafidh, dkk. “Analisis Peningkatan Mutu Pelayanan SMU Islam YMI dengan Metode Quality Function Deployment (QFD)”, dalam Jurnal Ilmiah Teknik Industri, Vol. 5, No. 1, Agustus 2006.
Sugiyono, Metode Penelitian Kuantitatif Kualitatif dan R&D, Cet. Ke-19, Bandung: Alfabeta, 2013.
Wijaya, Tony., Manajemen Kualitas Jasa: Desain Servqual, QFD, dan Kano, Disertai Contoh Aplikasi dalam Kasus Penelitian, Jakarta: PT Indeks, 2011.
Undang-undang RI Nomor 20 Tahun 2003 Tentang Sisdiknas & Peraturan-Pemerintah RI Tahun 2015 Tentang Standar Nasional Pendidikan serta Wajib Belajar, cet. Ke-1, Bandung: Citra Umbara, 2016.
Undang-undang RI Nomor 20 Tahun 2003 Tentang Sistem Pendidikan Nasional, Bab III Prinsip Penyelenggaraan Pendidikan Pasal 4.
Peraturan Menteri Pendidikan Nasional Nomor 63 Tahun 2009 tentang Sistem Penjaminan Mutu Pendidikan.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative CommonsAttribution-ShareAlike License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).